Support
Need a hand with Levia? We're happy to help.
Contact us
Email support@evliea.com. Please tell us which phone you use and what you were doing when the problem happened. A screenshot helps. Please don't send passwords or one-time passcodes. We aim to reply within two working days.
You can also reach us from inside the app: Settings → Help & Support.
Common questions
I didn't get my sign-in code
Check that the phone number is right, including the country code, and that you have signal. Wait a minute before asking for a new code. Codes expire after a few minutes, and asking for several in a row can temporarily pause new ones.
A friend sent me an invite link and it opens in the browser
Install Levia and sign in first, then open the link again. You can also scan the group's QR code from inside the app.
A balance looks wrong
Open the group and check each expense — who paid and how it was split. Balances are always worked out from the recorded expenses, so fixing an expense fixes the balance.
How do I pay someone back?
Levia doesn't move money. Use Settle up to see who should pay whom, pay through your usual UPI app, then mark it as settled in Levia.
How do I delete my account?
See Delete your account.
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